能力素質(zhì)模型詞典

1、第1頁，共33頁勝任特征辭典的起源與發(fā)展勝任特征辭典的維度與結(jié)構(gòu)...................................................................................................................2成就與行動族..................................................................

2、........................................................................41、成就導向ACHAchievementientation..........................................................................42、重視次序品質(zhì)與精確（CO）............................

3、.......................................................................63、主動性（INT）Initiative...........................................................................................................74、信息搜集（INFO）Infmatio

4、nSeeking..................................................................................8幫助與服務族...........................................................................................................................

5、...............85、人際理解力溝通（IU）InterpersonalUndersting...............................................................96、客戶服務導向（CSO）CustomerServiceientation...........................................................10沖擊與影響族

6、........................................................................................................................................127、沖擊與影響（IMP）ImpactInfluence.......................................................

7、......................128、組織認知（OA）ganizationAwareness.............................................................................149、關(guān)系的建立（RB）RelationshipBuilding.........................................................

8、.....................15管理族............................................................................................................................................1610、培養(yǎng)他人（DEV）DevelopingOthers........................

9、..........................................................1611、命令：果斷與職位權(quán)力的運用DIR....................................................................................1812、團隊合作（TW）TeamwkCooperation...........................

10、..........................................2011、團隊領(lǐng)導（TL）TeamLeadership........................................................................................22認知族..........................................................

11、..........................................................................................2314、分析式思考（演繹AT）AnalyticalThinking......................................................................2415、概念式思考（歸納）CTConceptual

12、Thinking....................................................................2516、技術(shù)職業(yè)管理的專業(yè)知識（EXP）..................................................................................26個人效能族..................................

13、..........................................................................................................2917、自我控制（SCT）SelfControl.........................................................................................

14、..2918、自信（SCF）SelfConfidence.............................................................................................3019、彈性（FLX）Flexibility............................................................................

15、..........................3120、組織承諾（OC）ganizationalCommitment...................................................................3221、其他個人特色與能力..............................................................................

16、..............................33第3頁，共33頁三、勝任特征級別的計分方式三、勝任特征級別的計分方式辭典將勝任特征的級別劃分為至少1－5級，目的是顯示該勝任特征的強度、復雜性等特性的程度、每個級別與下一個級別有顯著的不同（見圖22，級別系統(tǒng)的設(shè)計以0為一個自然中點，對有些勝任特征要素還設(shè)定了負值；1表示這些行為通常出現(xiàn)在一般績效人員身上，而在績優(yōu)人員身上卻很少發(fā)生；它還說明這些行為會對高績效產(chǎn)生負面的影響