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1、11. A distinct purpose is important in defining an organization. (True; easy; p. 4)2. A manager does not have the operative responsibilities of working directly on tasks. (False; easy, p.5)3. Supervisors and team leaders

2、 may both be considered first-line managers. (True; moderate; p. 5)4. Effectiveness refers to the attainment of the organization’s goals. (True; moderate; p.6)5. The four contemporary management processes are planning, o

3、rganizing, leading, and controlling.(True; easy; p. 7)6. Determining who reports to whom is part of the controlling function of management. (False; easy; p. 8)7. Fayol’s management processes are basically equivalent to

4、Mintzberg’s management roles.(False; moderate; p. 9) 8. Mintzberg’s informational management role involves receiving, collecting, and disseminating information.(True; moderate; p. 9)9. Resource allocation and disturban

5、ce handling are both considered decisional roles. (True; moderate; p. 9)10. First-level managers spend more of their time leading than planning. (True; moderate; p.10)11. Financial compensation for managers is primarily

6、dependent on education and experience.(False; moderate; p.15)12. The study of anthropology may help managers better understand differences in fundamental values, attitudes, and behavior among people from different cult

7、ures.(True; moderate; p. 17; AACSB: Diversity)13. Because management is affected by a nation’s form of government, an understanding of political science is important for managers whose organizations do business globall

8、y. 3a. team leadersb. middle managers c. first-line managersd. top managers(b; moderate; p. 5)20. All levels of management between the supervisory level and the top level of the organization are termed _____________. a.

9、 middle managersb. first-line managers c. supervisorsd. foremen(a; easy; p. 5)21. Which of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief

10、 executive officer, and chairperson of the board? a. team leadersb. middle managers c. first-line managersd. top managers(d; easy; p. 6)22. Wasting resources is considered to be an example of managerial _____________.a

11、. efficiencyb. effectiveness c. inefficiencyd. ineffectiveness(c; moderate; p. 6)23. Good management is concerned with ______________.a. low efficiency and high effectiveness b. high efficiency and low effectiveness c.