基于可重構(gòu)平臺(tái)的CRM系統(tǒng)實(shí)現(xiàn)方法研究及應(yīng)用.pdf

1、弋廠989198分婁號(hào)UDC密紐研究生學(xué)位論文基于可重構(gòu)平臺(tái)的CRM系統(tǒng)實(shí)現(xiàn)方法研究及應(yīng)用研究生姓名室匹微指導(dǎo)教師姓名麴壹強(qiáng)教授申請(qǐng)學(xué)位級(jí)別亟專(zhuān)業(yè)名稱(chēng)讓箋扭廛昱撞苤論文答辯日期至盟笙曼旦2Z旦學(xué)位授予日期墊Q璽!旦旦中國(guó)海洋大學(xué)ResearchandappljcationofCRMbasedonrefactorabIepIatformAbstractTheindustrializationofsoftwareleadstoemergen

2、ceofsoftwarecomponentsItisagoal，forwhichmostdevelopersstrive，toassembleapplicationsystemwithsoftwarecomponentslikehardwareTheemergenceofsoftwarecomponents，whichsatisfiedrequirementsofmanyapplicationfields，isarevolutionfo

3、rtraditionaldevelopmentThetechniqueofsoRwarereusemakesitpossibletodevelopapplicationsystem，quicklylowcost，efficientlyandqualityTherefactorablesoftwaredevelopmentplatformisthemostimportantcomponentinreusetechniquesCustome

4、rRelationshipManagemem(CRM)makesbusinessoperationautomatizedandbetterWestudiedthetechniqueofH—CustomerRelationshipManagementsystembasedonsoftwaredevelopmentplatform，andresearchWOrksasfollows：Thearchitectureofrefactorable

5、softwaredevelopmentplatform，themechanismofServiceEngineandEntityEngine，andtheapplicationofMVC(Model—View—Controller)arestudiedinthisthesisWestudiedtheprocessofimplementaboutthedatalayerthelogicbusinesslayerandthepresenta

6、tionlayerTheimportanceofCRMininformationmanagementwasanalyzedCRMWasdevelopedbasedontheplatformandthearchitectureofsystemwasbuiltWepaidmoreattentionsontheideasofmodelinpresentationlayerconfigurationfilesandthemechanismofl