it項(xiàng)目中的溝通管理與沖突解決

1、IT 項(xiàng)目中的溝通管理與沖突解決IIAbstractProject communication management knowledge of modern project management in one of the nine knowledge areas. Project communication management is to ensure that project information in a timely man

2、ner, the correct extraction, collection, dissemination, storage and final disposal, to ensure smooth flow of information within the project team: communication of information within the project team is directly related t

3、o the project team's objectives, functions and organizational structure for the success of the project has an important significance in the course of project management, a capability is often used to communicate. The

4、re are many ways to communicate, including one to one communication, one to many communication, discussion between people from the communication carrier, there are oral, written, body language, including face to face, te

5、lephone, network, television, radio and other means. These means of communication, no matter how complex, the ultimate purpose is to exchange between two people, exchange information, ideas and broaden the common underst

6、anding, thereby enhancing the efficiency of project implementation. Communication in project management is a soft target, the role of good communication to quantify the impact of the communication of the project is often

7、 invisible. However, communication on the success of the project, especially IT project success is very important. In IT projects, many experts agree that: For success, the greatest threat is the communication failure. I

8、T project success with the three main factors are: the user's active participation, a clear expression of needs, management support. This all depends on three elements of good communication skills, especially non-IT

9、personnel.This article uses the literature method, qualitative analysis and case studies and other methods of communication and IT project management and conflict resolution have been studied, the first part of the intro

10、duction, background and significance of the research, communication management and conflict management and international research the status quo, program content and research papers a brief introduction; went on to IT pr