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1、上海交通大學碩士學位論文運用Red-X策略解決凱越車后輪外傾超差的問題姓名:姚芾申請學位級別:碩士專業(yè):工業(yè)工程指導教師:潘爾順;陳曉旭20061001PROBLEM SOLVING FOR EXCELLE’S REAR CAMBER OF OUT SPEC BY USING RED-X STRATEGY ABSTRACT Currently China automobile industry development is at h
2、igh tide. Meanwhile the national law focusing on auto trade is changing more and more perfectly. How to improve product quality and meet and exceed customer expectation is the critical task and challenge all domestic aut
3、o companies facing. Shanghai General Motors (SGM), which is the largest passenger-auto company in China, pay more attention to the establishment and improvement of quality system initially, and increase the problem solvi
4、ng reliability by implementing advanced method and tools of quality management. My thesis just comes from the example of problem in SGM. Making use of Red-X strategy and other statistical engineering methods, this paper
5、systematically analyzes all related causes to rear camber out of spec. and develop the countermeasures to correct the defects effectively and improve quality level finally. After implemented the camber proje
6、ct by eight phases of Red-X strategy, which include problem definition, project definition, feature strategy, measurement system validation, solution tree, component search, and countermeasure & improvement an
7、d confirmation testing, rear suspension and body installation hole dimension were investigated metrically. The defect was solved successfully by executing pertinent actions. Moreover, after one by one analyzed relevant p
8、otential causes, the paper resolved the camber out of spec from complete vehicle structure and provide a systematic proposal to solve similar problem in future. KEY WORDS: Red-X, camber, feature, solution tree, co
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