人力資源總監(jiān)工具書《員工勝任素質模型全案》（人力資源管理）

1、弗布克人力資源管理操作實務系列員工勝任素質模型全案趙淑芳北編著京7.37.47.57.67.77.87.9第8章8.18.28.38.48.58.68.78.88.98.10第9章9.19.29.39.49.59.69.79.89.9第10章10.110.210.310.410.510.610.710.8采購部人員知識分級定義表.......................................................

2、.................................36采購計劃主管勝任素質模型........................................................................................37采購計劃專員勝任素質模型.......................................................................

3、.................38采購預算專員勝任素質模型........................................................................................38供應商管理工程師勝任素質模型................................................................................39采購檢

4、驗主管勝任素質模型........................................................................................39采購成本控制主管勝任素質模型................................................................................40財務部勝任素質模型................

5、.....................................................................................41財務部人員勝任素質模型............................................................................................41財務部人員職業(yè)素養(yǎng)定義表................

6、........................................................................42財務部人員知識分級定義表........................................................................................43總賬會計勝任素質模型..................................

7、..............................................................44資金管理專員勝任素質模型........................................................................................45應收賬款主管勝任素質模型..........................................

8、..............................................45預算主管勝任素質模型................................................................................................46成本控制主管勝任素質模型....................................................

9、....................................46稅務主管勝任素質模型................................................................................................47財務分析經(jīng)理勝任素質模型..............................................................

10、........................47客戶服務部勝任素質模型.............................................................................................48客戶服務部人員勝任素質模型...........................................................................

11、.........48客戶服務部人員職業(yè)素養(yǎng)定義表................................................................................48客戶服務部人員知識分級定義表................................................................................49客戶開發(fā)經(jīng)理勝任素質模型.....

12、...................................................................................50客戶關系經(jīng)理勝任素質模型........................................................................................51大客戶服務經(jīng)理勝任素質模型....................

13、................................................................51客服信息主管勝任素質模型........................................................................................52呼叫中心經(jīng)理勝任素質模型........................................

14、................................................52客戶投訴主管勝任素質模型........................................................................................53人力資源部勝任素質模型.........................................................

15、..................................54人力資源部人員勝任素質模型..................................................................................54人力資源部人員職業(yè)素養(yǎng)定義表.........................................................................

16、.....54人力資源部人員知識分級定義表..............................................................................55招聘經(jīng)理勝任素質模型..............................................................................................56培訓經(jīng)理勝任素質模型...

17、...........................................................................................57績效考核經(jīng)理勝任素質模型......................................................................................57薪酬經(jīng)理勝任素質模型.................

18、.............................................................................58勞動關系主管勝任素質模型......................................................................................58第11章行政部勝任素質模型............................

19、.......................................................................5911.111.211.311.411.511.611.711.8行政部人員勝任素質模型..........................................................................................59行政部人員職業(yè)素養(yǎng)定義表

20、......................................................................................59行政部人員知識構成及其范圍一覽表......................................................................60行政主管勝任素質模型..................................

21、............................................................61前臺接待主管勝任素質模型......................................................................................62行政人事經(jīng)理勝任素質模型..............................................

22、........................................62監(jiān)察主管勝任素質模型..............................................................................................63法務專員勝任素質模型..............................................................