版權(quán)說明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請進行舉報或認領(lǐng)
文檔簡介
1、字數(shù):英文 字數(shù):英文 3467 3467 單詞, 單詞,19802 19802 字符;中文 字符;中文 6166 6166 漢字 漢字出處: 出處:VCS VCS Yeo, Yeo, SK SK Goh, Goh, S Rezaei. Rezaei. Consumer Consumer experiences, experiences, attitude attitude and and behavioral behavioral i
2、ntention intention toward toward online online food food delivery delivery (OFD) (OFD) services[J] services[J] Journal Journal of of Retailing Retailing and and Consumer Consumer Services.2017,35:150-162 Services.2017,35
3、:150-162外文文獻: 外文文獻: Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) servicesAbstract Prior research has mostly examined consumer attitudes toward online services/retailing in ge
4、neral and a few researchers have addressed consumer experiences with online food delivery (OFD) services. The purpose of this study is to examine the structural relationship between convenience motivation, post-usage use
5、fulness, hedonic motivation, price saving orientation, time saving orientation, prior online purchase experience, consumer attitude and behavioral intention towards OFD services. The study proposes an integrative theoret
6、ical research model based on the Contingency Framework and Extended Model of IT Continuance. 224 valid questionnaires were collected to empirically test the research model using the partial least square (PLS) path modeli
7、ng approach. The results imply that the proposed hypotheses were supported, except for the relationship between prior online purchase experience and post-usage usefulness. Practical implications and limitations are discu
8、ssed.Keywords: Convenience motivation; Post-usage usefulness; Hedonic motivation; Price saving orientation; Time saving orientation; Prior online purchase experience; Behavioral intention towards online food deliver
9、y (OFD) servicesKentucky Fried Chicken and so on. The second category is comprised of multiple restaurant intermediaries that provide delivery services for a large range of restaurants. Examples include Food Panda,
10、Room Service, GrubHub, Eat24hours.com, Just-eat.com, Delivery.com and more.Reasons motivating consumers to buy from an online medium are important for food retailers. In terms of technology adoption, there have been nu
11、merous studies that have found a positive relationship between attitude and behavioral intention (Chang et al., 2012; Ingham et al., 2015; Wagner et al., 2016). Consumers prefer to use online services because convenience
12、, usage usefulness and other motives (Kimes, 2011; Littler and Melanthiou, 2006; Saarijärvi et al., 2014) or prior online experiences (Rezaei et al., 2016d). Food is in the category of low involvement products, thus
13、, consumers tend not to remember the prices, indicating that consumers make food-price choices rationally at the given time without much consideration of past transactions (Monroe and Lee, 1999). The time-saving factor i
14、ncreases the value of services provided because it reduces the amount of time and energy consumers expend (convenience) to purchase a product (Jeng, 2016), and has been proven significant. However, recent literatures (Al
15、avi et al., 2016; Tsang and Tse, 2005) revealed shopping motivations can also come from values and pleasure that consumer seeks from shopping (Babin et al., 1994). Furthermore, online food consumption is driven by both u
16、tilitarian and hedonic motivations (Nejati and Moghaddam, 2013).Even though OFD is not as popular as other means of ordering food, the number of users are steadily rising. Although the most common ordering method is the
17、telephone, orders through restaurant websites and multi-food websites have reached a substantial amount at 22.9%. Therefore, this research attempts to bridge both the online medium and food delivery services for retailer
18、s and marketers to develop more effective strategies to target this market. There has been little research conducted on behavioral intentions towards OFD services. The purpose of this study is to examine the structural r
溫馨提示
- 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁內(nèi)容里面會有圖紙預(yù)覽,若沒有圖紙預(yù)覽就沒有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 眾賞文庫僅提供信息存儲空間,僅對用戶上傳內(nèi)容的表現(xiàn)方式做保護處理,對用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對任何下載內(nèi)容負責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準確性、安全性和完整性, 同時也不承擔(dān)用戶因使用這些下載資源對自己和他人造成任何形式的傷害或損失。
最新文檔
- [雙語翻譯]外賣外文翻譯—消費者對在線外賣(ofd)服務(wù)的體驗、態(tài)度和行為意向(原文)
- [雙語翻譯]外賣外文翻譯—消費者對在線外賣(ofd)服務(wù)的體驗、態(tài)度和行為意向(原文)中英全
- 2017年外賣外文翻譯—消費者對在線外賣(OFD)服務(wù)的體驗、態(tài)度和行為意向(節(jié)選).DOCX
- 2017年外賣外文翻譯—消費者對在線外賣(ofd)服務(wù)的體驗、態(tài)度和行為意向
- 2017年外賣外文翻譯—消費者對在線外賣(OFD)服務(wù)的體驗、態(tài)度和行為意向(原文).PDF
- [雙語翻譯]外文翻譯--消費者對移動支付服務(wù)的態(tài)度——概念驗證測試的結(jié)果(節(jié)選)
- [雙語翻譯]外賣外文翻譯--快餐和外賣食品消費與不同的生活方式特征有關(guān)
- [雙語翻譯]外賣外文翻譯--快餐和外賣食品消費與不同的生活方式特征有關(guān)(英文)
- [雙語翻譯]消費者行為外文翻譯文獻—數(shù)字經(jīng)濟背景下的競爭與消費者行為(節(jié)選)
- [雙語翻譯]外文翻譯--消費者對移動支付服務(wù)的態(tài)度——概念驗證測試的結(jié)果(英文)
- [雙語翻譯]外賣外文翻譯--快餐和外賣食品消費與不同的生活方式特征有關(guān)中英全
- [雙語翻譯]消費者行為外文翻譯文獻—數(shù)字經(jīng)濟背景下的競爭與消費者行為(節(jié)選).DOCX
- [雙語翻譯]外文翻譯--消費者對移動支付服務(wù)的態(tài)度——概念驗證測試的結(jié)果中英全
- [雙語翻譯]消費者權(quán)利外文翻譯--約旦消費者對消費者權(quán)利的看法
- [雙語翻譯]網(wǎng)上購物外文翻譯--基于信任度的在線消費者評論對消費者購買意愿的影響(節(jié)選)
- [雙語翻譯]消費者權(quán)利外文翻譯--約旦消費者對消費者權(quán)利的看法(英文)
- [雙語翻譯]外賣外文翻譯—塑料外賣餐具和器皿的可持續(xù)替代品的研究、設(shè)計和分析.DOCX
- [雙語翻譯]外賣外文翻譯—塑料外賣餐具和器皿的可持續(xù)替代品的研究、設(shè)計和分析(原文)
- [雙語翻譯]外賣外文翻譯—塑料外賣餐具和器皿的可持續(xù)替代品的研究、設(shè)計和分析
- 2015年--網(wǎng)上購物外文翻譯--消費者對網(wǎng)上購物的態(tài)度(節(jié)選)
評論
0/150
提交評論