劍橋商務英語中級考試歷年真題薈萃

1、劍橋商務英語中級考試歷年真題薈萃劍橋商務英語中級考試歷年真題薈萃注：這里講解的題目是人郵版第四輯真題TEST1閱讀部分的Partone.Questions17Lookatthestatementsbelowthearticleaboutthedevelopmentoffuturebusinessleadersontheoppositepage.Whichsectionofthearticle(ABCD)doeseachstatement

2、(17)refertoFeachstatement(17)markoneletter(ABCD)onyourAnswerSheet.Youwillneedtousesomeoftheselettersmethanonce.1Managersneedtotakeactiontoconvincehighflyersoftheirvaluetothefirm.2ganisationsneedtolookbeyondthehighflyerst

3、heyarecurrentlydeveloping.3Thereisaconcernthatfirmsinvestingintrainingfhighflyersmaynotgainthebenefitsthemselves.4Managersneedexpertassistancefromwithintheirownfirmsindevelopinghighflyers.5Firmscurrentlyidentifyhighflyer

4、swithoutthesupptofaguidancestrategy.6Managersarefrequentlytoobusytodealwiththedevelopmentofhighflyers.7Firmswhowkhardontheirreputationasanemployerwillinteresthighflyers.TheStarsoftheFutureAExistingmanagementresearchdoesn

5、ottellusmuchabouthowtofinddevelophighflyersthosepeoplewhohavethepotentialtoreachthetopofanganisation.Asaresultganisationsarelefttofmulatetheirownsystems.Ameeffectiveoverallpolicyfdevelopingfutureleadersisneededwhichiswhy

6、theLondonBusinessSchoolhaslaunchedtheTomrowsLeadersResearchGroup(TLRG).Thegroupcontainsrepresentativesfrom20firmsmeetsregularlytodiscusstheleadershipdevelopmentoftheganisationshighflyers.BTLRGrecognisesjusthowsignificant

7、linemanagersareintheprocessofleadershipdevelopment.Unftunatelywithtodaysflatganisationswheremanagershavefunctionalaswellasmanagerialresponsibilitiespeopledevelopmentalltoooftenfallsvictimtoheavywkloads.Onemanagerintheres

8、earchgroupwasunconvincedbythelogicofsendinghisbestpeopleawayondevelopmentcoursesonlytoseethempoachedbyanotherdepartmentwsestillanotherfirm.Thisfearoflosinghighflyersrunsdeepintheganisationsthatmakeuptheresearchgroup.CTLR

9、Garguesthatthetaskofmanagementisnotnecessarilyaboutemployeeretentionbutaboutcreatingattractioncentres.Wemusthelplinemanagerstorealisethatiftheircompaniesareknownasonesthatdeveloptheirpeopletheywillhaveagreaterappealtohig

10、hflyerssaidoneadvis.Furthermeingpeoplefsayaleadershipdevelopmentprogrammeisasignofcommitmentfrommanagementtoanindividual.Loyaltycanthenbemeeasilydemedinreturn.DTLRGhasconcludedthatacompanysHRspecialistsneedtotakeactionen

11、gagewithlinemanagersindividuallyabouttheirroleinthedevelopmentofhighflyers.Indeedindertobenefitfullyfromtraininghighflyersasthesenimanagersofthefuturefirmsmustactuallyaddressthedevelopmentofallmanagerswhowillbesupptingth

12、ehighflyers.Withoutthismanagerswillnotbeinapositiontogive4、runsdeep純粹是想說一下那句著名的諺語：Stillwaterrunsdeep靜水流深。5、fallvictimto成為。。。。的受害者B段中的原話：Peopledevelopmentalltoooftenfallsvictimtoheavywkloads.人員發(fā)展成為高負荷工作的受害者，也就是說經(jīng)理們因為太忙而無暇

13、顧及潛力股的培養(yǎng)，即第六題的答案。6、retention保留，在文中指留住員工。是風險管理中常見的專業(yè)名詞。這里解析的是第四輯真題TEST1閱讀部分的PART4。馬上要考試了，爭取出解析的速度能快點。當然，不會以犧牲質(zhì)量為代價。大家有什么疑問，可以提出來，事先甚至單獨進行解答。祝大家都能取得好成績。主要解答藍色標注的空。Thesecretofsuccessinelectroniccommerceliesinplacinganewemph

14、asisonawellestablishedarea.Thatareaiscustomerservicewhichisnowtheonlypointof(19)betweenabusinessthebuyingpublic.Thereareanumberoffactsinarealwldshopthat(20)peoplesperceptionsofabusiness:these(21)thelocationtheappearanceo

15、fthepremisesthequalitythepricingofthemerchiseservices’thebehaviourofthestaff.Howeverifacompanyistryingtomakeagoodimpressionwithonlinecustomersmostofthesefactsdonot(22)apart.Inthe(23)ofthesefactsthewaycustomersare(24)when

16、theyhaveareasontocallhasafundamentaleffectonacompanysabilitytoretainthemascustomers.Evenmethanregulartelephoneinpersoncustomerswebcustomersareimpatient，easilyfrustratedalwaysconsciousthattheyhaveotherplaceswheretheycan(2

17、5)theirbusiness.Preventingthemfromdoingthatmeansmeetingthemontheirown(26)providingthemwithwhattheywant.Thisnecessityin(27)，meansthatcompaniesthatselloverthemustgetbackendfunctionsright.Imposing(28)requirementsoncustomers

18、willnotwkabusinessthat(29)oncustomersemailingfassistanceinsteadofusingthephonefexamplewillloserepeatcustom.Ifthephoneisuseditmustbeanswered(30)thestaffshouldlookfwaysofhelpingeventhemostawkwardcustomers(31)asismeusualtry

19、ingtofindsome(32)toblamethecustomerfanyproblem.Animptant，finalpointisthatitisvitalthatalladdresses，weblinksphonenumberswkproperlyefficiently.Thisoughtto(33)withoutsaying.Experience，howevershowsthatitdoesnot.19、Arelations

20、hipBassociationC.meetingDcontact20、AfceBdetermineCdecideDfix21、AencloseBconsistCincludeDcontain22、AgetBrunCplayDhave23、AabsenceBlackCneedDscarcity24、AcaredBtreatedCdealtDconsidered25、AdeliverBbringCmoveDtake26、ApoliciesB