hkfl-0008 how to make up a bed

1、Task–HowtoMakeupaBedPage1of4STARDSTARDSTARDOPERATINGOPERATINGOPERATINGPROCEDUREPROCEDUREPROCEDURE標準操作程序標準操作程序標準操作程序標準操作程序HOWTOMAKEUPABED怎樣做床怎樣做床TASKNUMBER:任務(wù)序號任務(wù)序號HKFL0008客房部文件0008DEPARTMENT:部門部門Housekeeping客房部DATEISSUED

2、:簽發(fā)日期簽發(fā)日期October20102010年10月GUESTEXPECTATION:賓客期望賓客期望Iexpectmybedchangeddailymadeupproperly.Ienjoyacomftablebedagoodnight’ssleepafterahardwkingday.我希望我的床每天都更換并嚴格的整理好。在每天的辛苦工作后我能享受到舒適的床和優(yōu)質(zhì)睡眠TIMETOTRAIN:培訓(xùn)時間培訓(xùn)時間25minutesWh

3、yisthistaskimptantfyouourguests為什么這項工作對你和顧客很重要？Answers:1.IfthebediswellpreparedthisincreasestheGSTSsce.如果床做得很舒適會增加顧客滿意度。2.Showprofessionalism.展示專業(yè)素質(zhì)。Task–HowtoMakeupaBedPage3of47)Bedsheet床單Spreadthebedsheetoverthemattres

4、stuckinallfourcners.Pullthesheetfirmlyoverthemattresswhiletuckingin.將床單鋪蓋在床墊上并折起四角。折角時將床單牢牢固定在床墊上。WhydoestheBedsheetneedtobefirmlyoverthebed為什么床單要牢牢固定在床墊上？WHATSTEPSHOWSTARDSTRAININGQUESTIONS8)Duvetcover被套Placetheduvetcov

5、eronthebed.把被套放在床上。Taketheleftrightcneroftheduvetthemintotherespectivecnersoftheduvetcover.抓住被子的左右兩角塞入被套相對應(yīng)的位置。DothesamewiththePillow.枕頭也是同樣的做法。Straightentheedgescners.拉直邊角。Smooththeduvetplaceitinthedleofthebedwith40cmha

6、ngingoverthesidesbottomedge.拉平被子，放在床中心并與床邊和尾部垂懸40cm。Stard:標準4Pillows4個枕頭12Duvets12個被子12Bedsheets12個床單BedspreadBedrunner床罩或床旗HowdoIpullthePillowcaseoverthePillowtheDuvetcovertheDuvet怎樣將枕頭和被子放進枕套和被套？HowmanyPillowsDuvetsBed

7、sheetsdowehaveinaguestroom客房需要幾個枕頭、被子和床單？9)Bedspread床罩PuttheBedspreadonthebedtidythecners.把床罩放在床上并弄整齊四角。Ensurethatthebedrunnerisnottouchingthecarpet.確保床裙沒有接觸到地毯。WhatistheBedspreadf床罩有何用處？DoIneedaBedrunnerwhenIhaveaBedspr