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1、<p><b> 中文3398字</b></p><p> 本科畢業(yè)論文(設(shè)計(jì))</p><p><b> 外文翻譯</b></p><p> 外文題目 Retaining key employees in times of change
2、 </p><p> 外文出處McKinsey Quarterly, 2010, Issue 3, p135-139, 5p, 1 Chart </p><p> 外文作者Cosack, Sabine; Guthridge, Matthew; Lawson, Emily
3、 </p><p><b> 原文:</b></p><p> Retaining key employees in times of change</p><p> Cosack, Sabine; Guthridge, Matthew; Lawson, Emily</p>
4、<p><b> Contents</b></p><p> 1. Find the "hidden gems" </p><p> 2. Mind-sets matter </p><p> 3. Retention is about more than money </p><p
5、> During a reorganization effort, one company found that 44 employees critical to the company's success were likely to leave </p><p> Risk heat map for European industrial company, figures indicate
6、number of employees in category (total = 492) </p><p> Subject Terms: employee retention,organizational change,management in industry ,superior subordinate relationship,leadership ,praise study& teachin
7、g</p><p> The article discusses the retention of key employees in times of organizational change. The focus of the discussion is on identifying the most critical employees and offering them a mix of financi
8、al and non-financial incentives that a specific to their personal and career goals. The idea that companies often overlook high-potential employees who are not top executives is noted. Incentive packages can include wage
9、s, language training, and alternative work arrangements to avoid relocation. Non-fin</p><p> Section: Applied Insight .Tools, techniques, and frameworks for managers</p><p> Many companies thr
10、ow financial incentives at senior executives and star performers during times of change. There is a better and less costly solution </p><p> Too many companies approach the retention of key employees during
11、 disruptive periods of organizational change by throwing financial incentives at senior executives, star performers, or other "rainmakers." The money is rarely well spent. In our experience, many of the recipie
12、nts would have stayed put anyway; others have concerns that money alone can't address. Moreover, by focusing exclusively on high fliers, companies often overlook those "normal" performers who are nonetheles
13、s critical for the </p><p> Our work with companies in many sectors (among them, energy, financial services, health care, pharmaceuticals, and retailing) suggests there is a better and less costly approach
14、to employee retention — and one that will serve companies well as they merge, restructure, and reorganize to seize strategic opportunities as the economy picks up. It starts with identifying all key players, but targetin
15、g only those who are most critical and most at risk of leaving. These people are then offered a mix of</p><p> 1. Find the "hidden gems" </p><p> HR and line managers need to work to
16、gether during times of major organizational change to identify people whose retention is critical. Yet too often companies simply round up the usual suspects — high-potential employees and senior executives in roles that
17、 are critical for business success. Few look in less obvious places for more average performers whose skills or social networks may be critical — both in keeping the lights o n during the change effort itself as well as
18、in delivering against it</p><p> These "hidden gems" might be found anywhere in the company: for example, the product-development manager in an acquired company's R&D function who is neari
19、ng retirement age and no longer on the company's list of "high potentials" — yet who is crucial to ensuring a healthy product pipeline; or the key financial accountant responsible for consolidating the acqu
20、ired company's next financial report. Even if the employees' performance and career potential are unexceptional, their institutional knowle</p><p> Once HR and line managers have generated a thought
21、ful and more inclusive list of key players (usually 30 to 45 percent of all employees), they can begin to prioritize groups and individuals for targeted retention measures — in our experience, 5 to 10 percent of the work
22、force. The key is to view each employee through two lenses: first, the impact his or her departure would have on the business, given the focus of the change effort and his or her role in it; and second, the probability t
23、hat the em</p><p> When a European industrial company conducted this exercise, it mapped the outputs on a risk matrix. The results were sobering. The company had been launching a new centralized trading uni
24、t — requiring almost all traders and their support staff to relocate, with half of them heading to another country — and was steadily losing people. The risk matrix revealed that another 104 people were likely to leave.
25、Among them were 44 employees who were critical for the success of the trading unit. To be sur</p><p> 2. Mind-sets matter </p><p> One-size-fits-all retention packages are usually unsuccessful
26、 in persuading a diverse group of key employees to stay. Instead, companies should tailor retention approaches to the mind-sets and motivations of specific employees (as well as to the express nature of the changes invol
27、ved).</p><p> When executives at the European industrial company looked beyond their standard retention package (bonuses plus compensation for the costs of the move) and focused instead on the needs of indi
28、vidual employees, they found a more nuanced situation than they had anticipated. Among the key people at risk were two main groups with two different mind-sets. One consisted of individuals who were worried about relocat
29、ing because it would uproot their families. The people in the other, more career-driven </p><p> In one-on-one conversations with the people in the family-oriented group, managers explored specific concerns
30、 and discussed how the company could add to the measures already in place to increase the likelihood of retaining these individuals. On the menu of incentives: an increase in base pay, assistance in finding schools and k
31、indergartens for their children, career counseling for their spouses, language training, and alternative work arrangements so employees could work at home or commute inste</p><p> Meanwhile, in the conversa
32、tions with the career-driven people, managers offered them a cash bonus but focused primarily on the organizational chart of the new, centralized unit, which had been designed from scratch. For people who had held senior
33、 roles in their local organization, it was essential, for example, to learn about their new responsibilities and how many direct reports they would have; for many of the more junior people a k e y question was who their
34、bosses would be. Also high on the </p><p> This targeted approach, which cost just one-quarter as much as the broad financial incentives plan the company had previously applied, succeeded in stabilizing the
35、 new unit. One year after its launch, some 80 percent of the staff who received special attention had started to work in the new location — a significantly higher share than for the group that didn't receive this att
36、ention. Since its founding, the unit has increased its sales by more than 30 percent and its earnings before interest and</p><p> 3. Retention is about more than money </p><p> As the European
37、 industrial company's experience suggests, financial incentives play an important role in retention — but money alone won't do the trick. Praise from one's manager, attention from leaders, frequent promotions
38、, opportunities to lead projects, and chances to join fast-track management programs are often more effective than cash. Indeed, a 2009 McKinsey Quarterly survey found that executives, managers, and employees rate these
39、five nonfinancial incentives among the six most effective</p><p> One financial services firm undertaking a recent cost-cutting initiative elected to use only nonfinancial measures — including leadership-de
40、velopment programs — to retain the pivotal players it had identified as being at risk of departure. One year later, none of those players had quit.</p><p> Leadership opportunities are a powerful incentive
41、in any sector. In a pharmaceuticals merger aimed at building the North American acquirer's presence in Europe, some 50 middle managers from the acquired company accepted invitations to join trans-Atlantic teams with
42、key roles in integrating the two organizations and developing business strategy. The chance to network with the acquirer's senior people and develop leadership skills during the two-year program signaled to these hig
43、h-potential employ</p><p> When financial incentives are required, it is important to design them appropriately and use them in a targeted way. For example, one-third of the retention bonus during a merger
44、might be paid to pivotal staff even before the deal is closed, with the remaining two-thirds to be paid out a year later — dependent in part on the recipients meeting defined performance criteria such as the successful t
45、ransfer of systems from the acquired company.</p><p> Targeting retention measures at the right people using a tailored mix of financial and nonfinancial incentives is crucial for managing organizational tr
46、ansitions that achieve long-term business success; it's also likely to save money.</p><p> Still, executives mustn't view employee retention as a one-off exercise where it's sufficient to get th
47、e incentives packages right. Rather, best-practice approaches build on continuous attention and timely communication every step of the way to help employees make sense of the uncertainty inherent in organizational change
48、. Ultimately, what many employees want most of all is clarity about their future with the company. Creating that clarity requires significant hands-on effort from managers, incl</p><p> During a reorganizat
49、ion effort, one company found that 44 employees critical to the company's success were likely to leave </p><p> Risk heat map for European industrial company, figures indicate number of employees in cat
50、egory (total = 492</p><p> Legend for Chart:</p><p> A -- Low risk</p><p> B -- Medium risk</p><p> C -- High risk</p><p> A B C</p>&l
51、t;p><b> High</b></p><p> Unique skills/knowledge; a pivotal person in the organization</p><p> 37 22 9 8 2</p><p> Important resource whose specific
52、 skills/knowledge require careful</p><p><b> attention</b></p><p> 69 50 39 15 19</p><p> Difficulty in replacing this person</p><p> Import
53、ant resource, but person's competencies are shared and not at</p><p><b> risk</b></p><p> 74 28 21 14 14</p><p> General competencies in own area</
54、p><p> 10 22 6 13 13</p><p><b> Low</b></p><p> No specific competencies; easy to find in the market</p><p> 3 1 2 3 3</p&g
55、t;<p> Probability of person leaving organization, % Based on market demand for employee's skills, latest salary trends, existing competitive offers, family situation, and known preferences and concerns.</
56、p><p> 1 .The number of groups will vary according to a company's specific . situation. We have observed circumstances where employers have identified up to six distinct employee segments.</p><p
57、> 2 .See Martin Dewhurst, Matthew Guthridge, and Elizabeth Mohr, "Motivating people: Getting beyond money," mokinseyquarterly.com, November 2009.</p><p><b> 譯文:</b></p><
58、p> 在時(shí)代的變化中留住核心員工</p><p> Cosack, Sabine; Guthridge, Matthew; Lawson, Emily</p><p><b> 目錄:</b></p><p> 1. 發(fā)現(xiàn)“塵封的寶石”</p><p> 2. 思想傾向至關(guān)重要</p>&l
59、t;p> 3. 要留住員工,不能僅靠金錢(qián)</p><p><b> 主題詞:</b></p><p> 留住員工,組織的變化,管理,在行業(yè)獎(jiǎng)勵(lì),優(yōu)良的隸屬關(guān)系,領(lǐng)導(dǎo)才能,激勵(lì),研究及教學(xué)</p><p> 本文論述了在時(shí)代變革中組織如何留住企業(yè)核心員工。討論的重點(diǎn)是找出最關(guān)鍵的員工,根據(jù)他們的個(gè)人和特定的職業(yè)目標(biāo),為他們提供財(cái)政和
60、非財(cái)政激勵(lì)組合。有觀點(diǎn)認(rèn)為,企業(yè)往往忽視不是高層管理人員的高潛力員工。激勵(lì)計(jì)劃可以包括工資、語(yǔ)言培訓(xùn)和替代性工作安排以避免搬遷。非財(cái)務(wù)激勵(lì)措施例如贊美,受到上級(jí)和領(lǐng)導(dǎo)的培訓(xùn)時(shí)要引起注意。財(cái)務(wù)激勵(lì)措施在挽留員工中發(fā)揮著重要的作用,但光有錢(qián)還不行。來(lái)自主管經(jīng)理的贊揚(yáng)、領(lǐng)導(dǎo)的關(guān)心、經(jīng)常晉升、領(lǐng)導(dǎo)項(xiàng)目的機(jī)遇以及參加快速管理計(jì)劃的機(jī)會(huì),通常比現(xiàn)金更有效。擔(dān)任領(lǐng)導(dǎo)的機(jī)會(huì)在任何行業(yè)都是強(qiáng)大的激勵(lì)因素。</p><p> 許多
61、公司在艱難時(shí)期會(huì)把財(cái)政激勵(lì)用在高級(jí)管理人員和明星工作者上,這有一個(gè)更好的和低成本的解決方案。</p><p> 太多的公司保持核心員工的方法是把破壞性變革的時(shí)期的財(cái)政補(bǔ)貼拋在管理層、明星工作者或其他“造雨者”。這筆錢(qián)很少花得所值。根據(jù)我們的經(jīng)驗(yàn),許多接受經(jīng)濟(jì)激勵(lì)措施的員工本來(lái)就會(huì)留下來(lái),而另外一些人擔(dān)心的問(wèn)題則不是只靠金錢(qián)就能解決的。再說(shuō),公司如果只注重杰出人才,則難免忽略那些業(yè)績(jī)“一般”但對(duì)任何變革的成功也同
62、樣舉足輕重的員工。</p><p> 我們?cè)谀茉?、金融服?wù)、醫(yī)療衛(wèi)生、制藥、零售等許多行業(yè)的企業(yè)的工作表明,挽留員工有更好而且省錢(qián)的方法。在經(jīng)濟(jì)復(fù)蘇時(shí)期,當(dāng)企業(yè)需要通過(guò)合并、重組和改組以便抓住戰(zhàn)略機(jī)遇時(shí),這種方法能幫上企業(yè)的大忙。該方法首先要確定所有的關(guān)鍵人員,但目標(biāo)只是那些非常關(guān)鍵而且很有可能要離職的員工。這些員工會(huì)得到根據(jù)其愿望和顧慮定制的包括經(jīng)濟(jì)刺激和非經(jīng)濟(jì)刺激的綜合激勵(lì)。歐洲的一家工業(yè)企業(yè)在最近的一次重
63、組中運(yùn)用了這個(gè)方法,發(fā)現(xiàn)其預(yù)算只需要原來(lái)基于現(xiàn)金的方案 的25%。對(duì)類(lèi)似的希望無(wú)需破費(fèi)大筆資金就能留住頂級(jí)人才的企業(yè),我們提出下列三項(xiàng)建議。</p><p> 1. 發(fā)現(xiàn)“塵封的寶石”</p><p> 在發(fā)生組織重大變化時(shí),人力資源經(jīng)理和業(yè)務(wù)部門(mén)經(jīng)理需要聯(lián)手確定那些去留對(duì)于企業(yè)至關(guān)重要的人員。不過(guò),企業(yè)經(jīng)常簡(jiǎn)單地把目光盯在通常有可能離職的人——對(duì)業(yè)務(wù)成功起著關(guān)鍵作用的高潛力員工和高管
64、身上。幾乎沒(méi)有公司會(huì)在不太顯眼的崗位尋找業(yè)績(jī)一般但技能或社會(huì)網(wǎng)絡(luò)可能非同小可的員工。其實(shí),無(wú)論從變革本身的角度考慮,還是就長(zhǎng)期業(yè)務(wù)目標(biāo)而言,這些員工都不可小覷。</p><p> 對(duì)于一家公司而言,這些“塵封的寶石”可能到處可見(jiàn)。例如,一個(gè)被收購(gòu)公司研發(fā)部門(mén)的產(chǎn)品開(kāi)發(fā)經(jīng)理可能臨近退休年齡,因而再也不會(huì)出現(xiàn)在公司的“高潛力”人才名單上,然而,他對(duì)于確保一個(gè)健康的產(chǎn)品渠道卻至關(guān)重要。又比如,負(fù)責(zé)合并被收購(gòu)公司的下一
65、份財(cái)務(wù)報(bào)告的關(guān)鍵財(cái)務(wù)人員。即便這些員工的業(yè)績(jī)和事業(yè)潛力并不出眾,但是,他們對(duì)制度的了解、直接的關(guān)系或?qū)I(yè)技術(shù)知識(shí)可以使他們的去留變得非常重要。在我們最近看到的一則合并案例中,一些負(fù)責(zé)供貨出庫(kù)的銷(xiāo)售支持人員后來(lái)證明與出色的銷(xiāo)售員一樣重要。</p><p> 人力資源和業(yè)務(wù)部門(mén)的經(jīng)理在經(jīng)過(guò)深思熟慮推出一份更加確切的關(guān)鍵員工名單(通常占全體員工的30%~45%)后,就可以著手優(yōu)化目標(biāo)挽留措施所涉及的團(tuán)體和個(gè)人,根據(jù)我
66、們的經(jīng)驗(yàn),他們占到全部人員的5%~10%。關(guān)鍵是要從兩個(gè)角度來(lái)看待每一個(gè)員工:首先,要考慮變革的重點(diǎn)、該員工在其中的作用、以及他或她的離開(kāi)可能對(duì)企業(yè)造成的影響;第二,該員工離開(kāi)的概率。</p><p> 一家歐洲工業(yè)公司在進(jìn)行這項(xiàng)排隊(duì)工作時(shí),在風(fēng)險(xiǎn)矩陣中繪制了結(jié)果圖,該結(jié)果令人清醒。該公司在此之前成立了新的集中交易部門(mén),要求幾乎所有的交易員和輔助人員異地搬遷,其中一半人要去另一個(gè)國(guó)家——這樣,人員逐漸流失。風(fēng)險(xiǎn)
67、矩陣顯示,還有104人可能離開(kāi)。其中的44名員工對(duì)于該交易部門(mén)的成功至關(guān)重要。當(dāng)然,一些人是交易員,但多數(shù)是信息技術(shù)、財(cái)務(wù)和行政人員,他們對(duì)該交易部門(mén)的系統(tǒng)具備獨(dú)特的了解。</p><p> 2. 思想傾向至關(guān)重要</p><p> 千篇一律的挽留計(jì)劃在說(shuō)服不同種類(lèi)的關(guān)鍵員工繼續(xù)留任時(shí)通常是不會(huì)成功的。相反,公司應(yīng)該根據(jù)特定員工的思想傾向和動(dòng)機(jī)(以及所涉及的變化的明確性質(zhì))量身定制挽留
68、方法。</p><p> 當(dāng)該歐洲工業(yè)公司的高管們將目光投向其標(biāo)準(zhǔn)的挽留計(jì)劃(獎(jiǎng)金加上搬遷費(fèi)用補(bǔ)償)以外,關(guān)注員工個(gè)人的需要時(shí),他們發(fā)現(xiàn)了一個(gè)比他們預(yù)料的更加微妙的情況。在可能離職的關(guān)鍵人員中,主要有兩大類(lèi)群體,他們的心態(tài)各不相同1。一類(lèi)人擔(dān)心搬遷,因?yàn)檫@意味著全家遷離。另一類(lèi)人更加注重事業(yè),不在乎在國(guó)外生活和工作,但是,無(wú)論在何種變化的情況下,他們考慮的是,無(wú)論留下還是尋找另一家雇主,要更能促進(jìn)自己的事業(yè)發(fā)展
69、。</p><p> 在與家庭取向型人員進(jìn)行一對(duì)一的談話中,經(jīng)理們仔細(xì)詢(xún)問(wèn)了具體的擔(dān)憂,討論了公司如何增加已有的措施以便提高保留這些人員的可能性。激勵(lì)措施包括:增加基本工資、為員工的子女尋找學(xué)校和幼兒園提供補(bǔ)貼、為其配偶提供職業(yè)咨詢(xún)服務(wù)、提供語(yǔ)言培訓(xùn)、以及考慮其他工作安排,這樣,員工可以在家工作,或在兩地往返,而無(wú)需搬遷。</p><p> 同時(shí),在與事業(yè)驅(qū)動(dòng)型人員談話中,經(jīng)理們向他們
70、提供了現(xiàn)金獎(jiǎng)勵(lì),但主要強(qiáng)調(diào)完全重新設(shè)計(jì)的集中管理部門(mén)的組織結(jié)構(gòu)。對(duì)于那些在地方組織中曾經(jīng)擔(dān)任過(guò)高級(jí)職位的人員,他們有必要了解新的職責(zé),以及有多少直接下屬;對(duì)于許多初級(jí)員工來(lái)說(shuō),關(guān)鍵的問(wèn)題是,誰(shuí)將是他們的上司。日程表上的另一項(xiàng)優(yōu)先工作是與每一個(gè)員工對(duì)話,討論她/他在部門(mén)新戰(zhàn)略的背景下的未來(lái)事業(yè)發(fā)展和擔(dān)任領(lǐng)導(dǎo)的機(jī)遇。</p><p> 這一有針對(duì)性的方法,成本只有公司原來(lái)運(yùn)用的范圍廣泛的財(cái)務(wù)激勵(lì)計(jì)劃的四分之一,卻成
71、功地穩(wěn)定了新的單位。該方法推出一年后,有80%的受到過(guò)特別關(guān)注的員工開(kāi)始在新的地點(diǎn)上班,這個(gè)比例要遠(yuǎn)遠(yuǎn)高于沒(méi)有受到過(guò)這種關(guān)注的員工。新部門(mén)自設(shè)立以來(lái),銷(xiāo)售額提高了30%以上,而息稅前收入則提高了90%多。</p><p> 3. 要留住員工,不能僅靠金錢(qián)</p><p> 正如該歐洲工業(yè)公司的經(jīng)驗(yàn)所表明的,財(cái)務(wù)激勵(lì)措施在挽留員工中發(fā)揮著重要的作用,但光有錢(qián)還不行。來(lái)自主管經(jīng)理的贊揚(yáng)、領(lǐng)
72、導(dǎo)的關(guān)心、經(jīng)常晉升、領(lǐng)導(dǎo)項(xiàng)目的機(jī)遇以及參加快速管理計(jì)劃的機(jī)會(huì),通常比現(xiàn)金更有效。確實(shí),《麥肯錫季刊》2009年進(jìn)行的一項(xiàng)調(diào)查發(fā)現(xiàn),當(dāng)措施的主要目標(biāo)是挽留人員時(shí),高管、經(jīng)理和員工將上述五項(xiàng)非經(jīng)濟(jì)激勵(lì)措施列入了六種最有效的激勵(lì)因素中。</p><p> 一家金融服務(wù)公司最近在實(shí)施一項(xiàng)成本削減計(jì)劃時(shí),只選用了包括領(lǐng)導(dǎo)力培養(yǎng)計(jì)劃在內(nèi)的非財(cái)務(wù)措施,來(lái)挽留已確定為很有可能要離開(kāi)的關(guān)鍵人員。一年后,這些人一個(gè)都沒(méi)有離職。&l
73、t;/p><p> 擔(dān)任領(lǐng)導(dǎo)的機(jī)會(huì)在任何行業(yè)都是強(qiáng)大的激勵(lì)因素。在一次制藥行業(yè)的并購(gòu)中,一家北美企業(yè)打算通過(guò)收購(gòu)將業(yè)務(wù)擴(kuò)展到歐洲,被收購(gòu)的公司中有約50名中層經(jīng)理接受了加入跨大西洋團(tuán)隊(duì)的邀請(qǐng),該團(tuán)隊(duì)的主要職責(zé)是將兩個(gè)機(jī)構(gòu)整合在一起并制定業(yè)務(wù)戰(zhàn)略。在兩年的計(jì)劃中,與收購(gòu)公司的高層人員建立關(guān)系以及發(fā)展領(lǐng)導(dǎo)力技能的機(jī)會(huì)向這些高潛力員工發(fā)出了信號(hào)(在許多情況下,是在合并前宣布已被選中晉升的人員)——他們?cè)谛碌臋C(jī)構(gòu)中是有前途
74、的。對(duì)于收購(gòu)方的高管而言,一個(gè)益處是有機(jī)會(huì)對(duì)于下一撥可能的高級(jí)管理人才進(jìn)行親自評(píng)估。該計(jì)劃是一項(xiàng)精心設(shè)計(jì)的溝通和接觸計(jì)劃的一部分,有可能在合并時(shí)使擁有5萬(wàn)人的強(qiáng)大員工隊(duì)伍保持旺盛的工作精力,而公司最終只需要向750名目標(biāo)員工提供財(cái)務(wù)激勵(lì)措施。</p><p> 當(dāng)需要財(cái)務(wù)激勵(lì)措施時(shí),重要的是適當(dāng)設(shè)計(jì)并且有針對(duì)性地運(yùn)用。例如,將合并時(shí)員工保留獎(jiǎng)金的1/3在交易結(jié)束前就支付給關(guān)鍵人員,而余下2/3要在一年后支付,而
75、是否支付部分取決于接受者能否滿足從被收購(gòu)的企業(yè)制度下成功轉(zhuǎn)型等事先確定的績(jī)效標(biāo)準(zhǔn)。</p><p> 通過(guò)定制的財(cái)務(wù)和非財(cái)務(wù)激勵(lì)措施組合,針對(duì)適當(dāng)人員的采用挽留措施,對(duì)于管理組織過(guò)渡以實(shí)現(xiàn)長(zhǎng)期業(yè)務(wù)的成功非常重要;而且還能節(jié)省資金。</p><p> 另外,高管決不能將對(duì)員工的挽留視作為一次性的工作,認(rèn)為只要有適當(dāng)?shù)募?lì)措施組合就足夠了。建立在連續(xù)關(guān)注和及時(shí)溝通之上的最佳實(shí)踐,每一步都有
76、助于員工了解組織變化中的不確定性。最終,許多員工最想得到的是明明白白地了解他們?cè)诠局械奈磥?lái)。提供這種明確性需要經(jīng)理們親力親為,包括不斷追蹤工作的進(jìn)展情況,這樣,一旦出現(xiàn)問(wèn)題,公司可以迅速干預(yù)。</p><p> 在組織重新組合的努力過(guò)程中,一家公司發(fā)現(xiàn),44名對(duì)公司成功起關(guān)鍵作用的員工有可能離開(kāi),歐洲工業(yè)公司風(fēng)險(xiǎn)熱圖,數(shù)據(jù)顯示雇員人數(shù)的分類(lèi)(合計(jì)=492)</p><p><b&
77、gt; 圖例圖表:</b></p><p><b> A -低風(fēng)險(xiǎn)</b></p><p><b> B -中風(fēng)險(xiǎn)</b></p><p><b> C-高風(fēng)險(xiǎn)</b></p><p> 附圖:在一次重組工作中,一家公司發(fā)現(xiàn)44位對(duì)于公司的成功至關(guān)重要的職
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